It has become quite common to come across articles or posts that state that the goal of a Scrum Master should be to make themselves unneeded or as a colleague recently put it, “put him or herself out of a job”. I disagree.
The role of the Scrum Master is clearly defined in the Scrum Guide. To summarize, the Scrum Masters provides service and help to the:
- Product Owner
- Development Team
- The Organization at large
Suggesting that the goal of the Scrum Master is to make themselves unneeded is to suggest that the Scrum Master should be focused on either ensuring that (a) the services they provide are no longer needed and/or (b) someone else besides them provides these services. In other words, ensuring that they are temporary! In my opinion, this completely misses the point, is an unnecessary distraction and a potential source of much frustration.
The goal of every team member should be to make a contribution to the team in support of its quest to be successful and this includes the Scrum Master. The goal of the Scrum Master should be to provide the help needed so that the team can effectively and efficiently deliver software that is valuable. It is not to make themselves unnecessary.
How about coaching? Is that a permanent thing? The Scrum Master coaches three distinct groups and even if the Product Owner and Development Team arrive at a point where they no longer need coaching, I’m not convinced the “Organization at large” in a complex environment (ever) arrives at such a point. Never mind that the Scrum (Agile) body of knowledge continues to evolves, rarely ever does the system remain the same. If you know of any organizations that have arrived at such point where they could no longer benefit from continued coaching, please feel free to share.
But for grins and giggles, let’s agree that it is actually quite possible for an organization to get to the point where (a) the help provided by the Scrum Master is no longer needed or (b) other roles in the organization can effectively and efficiently provide this help as it changes (because it will change). In my opinion, this then is simply a by-product of the Scrum Master’s continued service to the organization and is not a goal that is defined upfront.
And yet, if you insist that the goal of the Scrum Master is to make themselves unneeded, then I have a book recommendation for you. Check out Obliquity: Why Our Goals Are Best Achieved Indirectly. It might be beneficial to you on your journey to make yourself unnecessary or unneeded.